American Airlines Group Inc said that a tech issue with DXC Technology Co, a third-party vendor that maintains the company\u2019s flight-operating systems, caused a brief ground stop on all US flights on Tuesday.
\nThe carrier said that a network hardware-related issue has been resolved and flights have resumed. American\u2019s flight-operating system allows for air transport to be coordinated and dispatched, it said. The halt lasted for about an hour.
\n\u201cWe sincerely apologise to our customers for the inconvenience,\u201d American said in a statement. \u201cIt\u2019s all hands on deck as our team is working diligently to get customers where they need to go as quickly as possible.\u201d
\nThe airline didn\u2019t say if it expected any further delays or other knock-on effects.
\nAmerican Airlines had 3,320 domestic flights and 581 international flights scheduled for the day, according to aviation data provider Cirium. Only 19 of its flights were cancelled by the early afternoon, in line with the typical 1% cancellation rate across airlines, Cirium said.
\nBut there were delays: Only about 37% of American Airlines flights were leaving on time as of the early afternoon, Cirium said, noting that most airlines aim for 80% of flights departing and arriving within 15 minutes of the scheduled time.
\nThe data provider said that most of the delays at American were under two hours. For example, 72% of flights departing out of American\u2019s Dallas hub left within an hour of the scheduled time. \u201cBased on previous such incidents, it appears American has been able to maintain its schedule, albeit with delays,\u201d said Cirium spokesperson Mike Arnot. \u201cThere may be an uptick in cancellations later in the day as crews time out.\u201d
\nAmerican Airlines had said earlier it was experiencing technical issues affecting all of its flights, disrupting operations on a day when the Federal Aviation Administration expects to see about 30,000 US flights across all carriers.
\nSome online postings said the airline suffered a software outage preventing it from calculating weight and balance requirements for its flights.
\nThe incident comes after Delta Air Lines Inc suffered a multi-day grounding in July affecting thousands of travellers due to a software glitch. Two years ago, Southwest Airlines Co suffered a year-end meltdown involving computer-system issues. \u2013 Gulf Times<\/p>\n","protected":false},"excerpt":{"rendered":"
American Airlines Group Inc said that a tech issue with DXC Technology Co, a third-party vendor that maintains the company\u2019s flight-operating systems, caused a brief ground stop on all US flights on Tuesday. The carrier said that a network hardware-related issue has been resolved and flights have resumed. American\u2019s flight-operating system allows for air transport …<\/p>\n","protected":false},"author":1,"featured_media":18866,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpscppro_dont_share_socialmedia":null,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":null,"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[96,102],"tags":[],"class_list":["post-18865","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aviation-world","category-featured-en"],"yoast_head":"\n