Oman Air Enhances Travel Insurance Offering Through Strategic Partnership with Insurte, ISA Assist and Takaful Oman
AVIATION NEWS- Oman Air, the national carrier of the Sultanate of Oman, has announced a strategic partnership with Insurte, ISA Assist, and Takaful Oman Insurance SAOG to enhance its travel insurance offering by seamlessly integrating insurance solutions into the airline’s booking journey, providing passengers with greater convenience and flexibility when planning their trips.
The collaboration combines Insurte’s advanced travel insurance technology platform and more than 15 years of global industry experience with ISA Assist’s expertise in embedded insurance strategy and programme design, alongside the strong local insurance capabilities of Takaful Oman.
Surya Kuchibotla, Vice President of Retailing, Ancillary and Commerce at Oman Air, said:
“This partnership allows us to expand our offering in a way that enhances the overall travel experience. By working with Takaful Oman, we are bringing a trusted Omani provider into our ecosystem, alongside ISA Assist’s global expertise and Insurte’s advanced technology, to deliver more seamless and comprehensive services for our guests.”
Stéphane Jersol, Chief Executive Officer of Insurte, commented:
“This is the kind of partnership that gets us excited. Oman Air and Takaful Oman are both committed to delivering the best travel insurance experience for their customers. With our expert team and more than 15 years of international experience, we are ready to provide secure, fast, and user-friendly technology.”
Rami Rishmani, General Manager of ISA Assist, stated that the company is focused on enabling airlines to unlock the full potential of embedded insurance through global expertise, optimized distribution strategies, and scalable programme design. He added that the partnership demonstrates how international know-how and strong local capabilities can come together to deliver a future-ready and commercially sustainable solution.
Passengers will benefit from a simplified insurance booking and claims process, 24/7 global assistance services, and a comprehensive range of travel protection options designed to integrate naturally into the customer journey while enhancing overall service quality and the travel experience.
Operating a network of 49 destinations from its hub in Muscat, Oman Air continues to expand its portfolio of ancillary products and services. The airline currently offers more than 10 ways for customers to personalize their journeys, including travel insurance, cabin upgrades, airport fast-track services, additional baggage, and other value-added travel options available during the booking process.
